Precise Cleaning TX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we receive from users of our website and services.
This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing, and protection of your personal information. Throughout this Privacy Policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been made anonymous so that it does not identify a specific user. This Privacy Policy applies to the website of Precise Cleaning TX (“Precise Cleaning TX”) and all related sites, applications, and services regardless of how you access or use them.
You accept this Privacy Policy when you sign up for, access, or use our services, including, but not limited to, our technologies, processes, or functions offered on our website and all related sites, applications, customer service team, cleaners, and third-party vendors, all of which we refer to simply as the “Services.” This Privacy Policy is intended to govern the use of the Services by our users (including, without limitation, those who use the Services in the course of their trade or business) unless otherwise agreed through contract. We may amend this Privacy Policy at any time by posting a revised version on our website.
We collect the following types of personal information in order to provide you with the use of the Services, and to help us personalize and improve your experience.
A. Information We Collect Automatically
When you use the Services, we collect information sent to us by your computer, mobile phone, or other access devices. The information sent to us includes, but is not limited to, the following: data about the pages you access, computer IP address, device ID or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, and standard web log data and other information. We also collect anonymous information through our use of cookies and web beacons.Phone numbers and SMS consent will never be shared with third parties or affiliates under any circumstances.
B. Information You Provide to Us
We may collect and store any information you provide us when you use the Services, including when you input or add information on a web form, add or update your account information, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us regarding the Services. When you use the Services, we also collect information about your transactions and your activities. In addition, if you open a Precise Cleaning TX account or use the Services, we may collect the following types of information:
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, your results when you respond to a survey, your interactions with members of the Precise Cleaning TX corporate family or other companies (subject to their privacy policies, terms of service, and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole). Additionally, for quality and training purposes or for its own protection, Precise Cleaning TX may monitor or record its telephone conversations, correspondence, or other communication with you or anyone acting on your behalf. By communicating with Precise Cleaning TX, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
C. Information from Other Sources
We may also obtain information about you from third parties, such as credit bureaus and identity verification services. You may choose to provide us with access to certain personal information stored by third parties, such as social media sites (e.g., Facebook, Instagram, Twitter, Snapchat). The information we may receive varies by site and is controlled by that site. By associating an account managed by a third party with your Precise Cleaning TX account and authorizing Precise Cleaning TX to have access to this information, you agree that Precise Cleaning TX may collect, store, and use this information in accordance with this Privacy Policy.
D. Authentication and Fraud Detection
In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with the Services. We may also evaluate your computer, mobile phone, or other access devices to identify any malicious software or activity.
E. Using Your Mobile Device
We may offer you the ability to connect with the Services using a mobile device, either through a mobile application or via a mobile-optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. When you download or use our mobile applications, or access one of our mobile-optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to control or disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, you should contact your mobile service carrier or the manufacturer of your particular device.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
We may contact you by phone, mail, email, text, or other means to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. Additionally, we may contact you to offer coupons, discounts, and promotions, and inform you about the Services and the services of our corporate family. Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. When contacting you via phone, to reach you as efficiently as possible, we may use, and you consent to receive, autodialed or prerecorded calls and text messages. Where applicable and permitted by law, you may decline to receive certain communications.
We may combine your personal information with information we collect from other companies and use it to improve and personalize the Services, content, and advertising. If you do not wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by emailing us at account@precisecleaningtx.com, or by following the directions that may be provided within the communication or advertisement.
When you access our website or use our Services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, e-tags, “Flash cookies,” or other local storage provided by your browser or associated applications (collectively “Cookies”). We use these technologies to better serve you as a customer – for example, we may use these to customize Services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across our sites and Services. You are free to decline our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our website and Services.
We store and process your personal information on our computers in North America, Asia, Europe, and elsewhere in the world where our facilities are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
We may share your personal information we collect from you, including your name, contact details, and transactions and activities, with:
If you open a Precise Cleaning TX account directly on a third-party website or via a third-party application, any information that you enter on that website or application (and not directly on a Precise Cleaning TX website) may be shared with the owner of the third-party website or application. These sites may be governed by their own privacy policies, and you are encouraged to review their privacy policies before providing them with personal information. Precise Cleaning TX is not responsible for the content or information practices of such third parties.
You can review and edit your personal information at any time by logging in to your account and reviewing your account settings and profile. You can also close your account through the Precise Cleaning TX website or by emailing us at account@precisecleaningtx.com. If you close your Precise Cleaning TX account, we will mark your account in our database as “Inactive,” but may retain personal information from your account for a certain period and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain personal information from your account to collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.
If you have questions or concerns regarding this Privacy Policy, you should contact us by email at account@precisecleaningtx.com.
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